Welcome to DoodleBee Sports. By accessing or using our website located at www.doodlebeesports.in and purchasing products from our online store, you agree to comply with and be bound by the following Terms & Conditions (the “Terms”). Please read these Terms carefully. If you do not agree to these Terms, you should not use the Site or make purchases.

2. Definitions

• “User”: Any person or entity accessing the Site.
• “Products”: Items available for purchase on the Site.
• “Order”: A purchase request made by a User through the Site.

3. Account Registration

To make purchases, you may need to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

4. Product Information and Availability

We strive to provide accurate descriptions and images of our Products. However, we do not guarantee that the descriptions or images are accurate, complete, reliable, or error-free. All Products are subject to availability, and we reserve the right to limit the quantity of Products we sell.

5. Pricing and Payment

• Pricing: Prices for Products are listed on the Site and are subject to change without notice. The price you pay is the price at the time you place your Order.
• Payment: We accept payment through Phone Pay, Google Pay, Online, Debit Card & Credit Card You agree to provide accurate payment information and authorize us to charge the total amount of your Order.

6. Order Processing and Shipping

• Processing Time: Orders are processed within 2 business days.
• Shipping: Shipping costs and delivery times vary based on your location and the shipping method selected. Shipping fees will be displayed at checkout.
• Delivery Timeline: Delivery time of a product will be 7-10 working days. 
• Delivery Issues: We are not responsible for delays caused by shipping carriers or for lost or damaged packages once they are in the carrier’s possession.

7. Returns and Refunds

• Returns: You may return Products within 1 days of receipt for a full refund or exchange, provided the Products are in their original condition and packaging. Some Products may be non-returnable, and these will be indicated on the Site.
• Refunds: Refunds will be processed to the original payment method. Please allow 7 business days for the refund to appear on your account.

8. User Conduct

You agree not to:

• Use the Site for any unlawful purpose or in violation of these Terms.
• Engage in any activity that disrupts or interferes with the Site or its servers.
• Post or transmit any content that is illegal, harmful, threatening, defamatory, or otherwise objectionable.

9. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of DoodleBee Sports or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from the Site without our express written permission.

10. Dispute Resolution

• Governing Law: These Terms are governed by the laws of Haryana, without regard to its conflict of law principles.
• Dispute Resolution: Any disputes arising from or relating to these Terms or your use of the Site shall be resolved through [arbitration/mediation] in Gurgaon, Haryana, India

11. Limitation of Liability

To the maximum extent permitted by law, DoodleBee Sports is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or your purchase of Products. Our total liability for any claim related to these Terms or the Site shall not exceed the amount you paid for the Product in question.

12. Indemnification

You agree to indemnify and hold DoodleBee Sports its affiliates, and their respective officers, directors, employees, and agents harmless from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of your use of the Site or your violation of these Terms.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective when posted on the Site. Your continued use of the Site after any changes indicates your acceptance of the new Terms.

14. Termination

We may suspend or terminate your access to the Site if you violate these Terms or if we believe that your actions may harm our business or other Users.

15. Contact Information

If you have any questions or concerns about these Terms, please contact us at: DoodleBee Sports
Info@doodlebeesports.in

Order process and refund policy

1. Shipping Destinations

We are pleased to offer shipping to India. Please note that shipping availability may vary based on your location.

2. Processing Time

Orders are typically processed within 3-4 business days. Processing time may vary depending on the volume of orders and the availability of items. Orders placed on weekends or holidays will be processed the next business day.

3. Shipping Methods and Delivery Times

We offer the following shipping methods:

• Standard Shipping: 3-4 Business Days

Delivery times are estimated and may vary based on your location and the shipping carrier.

4. Shipping Costs

Shipping costs are calculated Free of Cost

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment through [Courier Agency website] or by [any other tracking method you use].

6. International Shipping

For international orders, please be aware that customs duties, taxes, and other fees may apply. These charges are the responsibility of the customer and are not included in the shipping cost.

7. Shipping Delays

While we strive to ensure timely delivery, shipping delays may occur due to unforeseen circumstances, such as weather conditions, carrier delays, or other factors beyond our control. We appreciate your patience and understanding.

8. Address Accuracy

Please ensure that your shipping address is correct and complete at the time of purchase. We are not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses.

9. Lost or Damaged Items

If your order is lost or damaged in transit, please contact us at doodlebeesports@gmail.com as soon as possible. We will work with the carrier to resolve the issue and ensure you receive a replacement or refund as appropriate.

10. Returns and Exchanges

For information on our return and exchange policy, please refer to our [Returns & Exchanges page/link].

11. Contact Us

If you have any questions or concerns about our shipping policy, please reach out to our customer service team at info@doodlebeesports.in

 

Return & Refund Policy

You may return items purchased from our store within 1 days of receiving your order. To be eligible for a return:

• The item must be in its original condition, unused, and in the same packaging it was shipped in.
• The item must be accompanied by the original receipt or proof of purchase.
• Video Should attached while returning of goods

2. How to Return an Item

To initiate a return:

1. Contact Us: Reach out to our customer service team at info@doodlebeesports.in or 9319593243 to request a Return.
2. Ship Your Return: Send the item(s) back to us using [return shipping method]. You are responsible for the cost of return shipping unless the return is due to a mistake on our part or a defective product.

3. Refunds

Once we receive and inspect your return, we will process your refund. The refund will be issued to your original payment method within 5-7 business days. Please note:

• Shipping charges are non-refundable.
• Refunds for returned items will not include the cost of the original shipping fee unless the return is due to an error on our part.

4. Exchanges

If you wish to exchange an item for a different size, color, or style, please return the original item and place a new order for the replacement item. Follow the same return procedure outlined above. Shipping fees for exchanged items will apply.

5. Defective or Incorrect Items

If you receive a defective or incorrect item, please contact us at info@doodlebeesports.in or click here immediately. We will provide instructions for returning the item and will cover the cost of return shipping. Upon receiving the returned item, we will either send you a replacement or issue a full refund, depending on your preference and stock availability.

6. Order Cancellations

Orders can be cancelled only if they have not yet been processed or shipped. To request a cancellation, please contact us as soon as possible at info@doodlebeesports.in. If the order has already been processed or shipped, you will need to follow our return procedure.

7. Contact Us

For any questions or concerns about our return and refund policy, please contact our customer service team at ifo@doodlebeesports.in